TRACE Proves Faxed Notification
Provider: Sacred Heart Medical Center
Dollar Value: $68,131.08
Communication Event: FaxCert
Challenge: Denial for lack of notification
Benefit: Recovery of $68,131.08
The admitting office used FaxCert to capture a fax with notification to a payer. The payer denied the claim due to lack of notification. The hospital located the fax record and sent it to the payer. The payer overturned the denial and paid the claim. The hospital recovered $68,131.08.