Blog

Working from Home: Best Practices by Patient Leaders in the Know

Complimentary Webinar: Thursday, October 6th 1:00 – 2:00 Eastern New trends are emerging across the country in Patient Access. Following the trends of other industry leaders, Patient Access experts are learning the value of an at home workforce. The drivers behind this shift range from employee satisfaction and retention to cost reductions, and increased productivity.

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September 28, 2016

Tagged: Power of Proof, Trace Tools


Elizabeth Ogle
Elizabeth Ogle

Today’s Interoperability Challenges

Near-term solutions for data exchange and security challenges More than $29 billion has been spent so far to promote the use of electronic health records, but the industry’s progress toward interoperability remains slow. Even though many doctors and hospitals have adopted EHRs to capture patient information electronically, only a small percentage are able to routinely

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August 28, 2016

Tagged: Communication, SecureSend


Lindy Benton
Lindy Benton

Creating a Culture of Accountability in Patient Access

Texas Health Resources recently had an article published in Management in Healthcare: A Peer Review Journal. THR is a 14-hospital system in north central Texas. They have taken steps over the years to standardize best practices and improve outcomes across their Patient Access organization. In the article two Patient Access thought leaders, Patti Consolver and

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August 18, 2016

Tagged: Case Studies, Patient Access, Revenue Cycle, Testimonial


Elizabeth Ogle
Elizabeth Ogle

Vyne Medical Invites You to Meet the New Face of Trace at NAHAM

Here at Vyne Medical we are excited about NAHAM 2106 in New Orleans, May 24-27th where “The New Face of Trace” will be unveiled! As always there are lots of great networking and educational events you should plan to attend. We’re sponsoring the President’s Reception Tuesday night, May 24th from 5:30-6:30pm. Then, on Wednesday from

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May 20, 2016

Tagged: Announcement, Patient Access


Elizabeth Ogle
Elizabeth Ogle

Vyne CEO and President Lindy Benton Named One of Most Powerful Women in Healthcare IT

Lindy Benton, CEO and President of Vyne, has been named to an inaugural panel of the most powerful women in healthcare IT. Benton was honored at Health Data Management’s first-ever program initiated to highlight influential women in the industry. Taking place May 12 in Boston, the daylong program offered professional development and an awards ceremony

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May 18, 2016

Tagged: Corporate


Christine Alfano
Christine Alfano

Comprehensive Capture and Management Exchange Platform

We’re continuing our look at the four keys to an effective health information exchange and communication platform, as written by our CEO and President, Lindy Benton. In case you missed it, here is the first key, continue reading for the second key, or click here for the full article. A successful information and communication exchange

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March 29, 2016

Tagged: Communication, Trace Tools


Elizabeth Ogle
Elizabeth Ogle

How to Achieve Best Practice Standards

With industry-wide best practices being set for patient financial communications, it helps to have tools in place that will help providers achieve best practice standards. That’s where Trace comes in. Trace tools are used to record pre-service communication with patients, from the initial phone call to the check-in at time of service. These recordings, along

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March 4, 2016

Tagged: Patient Experience, Trace Tools


Elizabeth Ogle
Elizabeth Ogle

Keys to an Effective Health Information Exchange & Communication Platform

For the next several posts, we are featuring the four keys to an effective health information exchange our CEO and President, Lindy Benton, shared in an article that was published by Sand Hill. Here is the full article, or you can keep reading for more! As the volume of healthcare data grows, so does the

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February 24, 2016

Tagged: Power of Proof, Trace Tools


Elizabeth Ogle
Elizabeth Ogle

Proven Results in the Healthcare Industry

With Trace, our hospital partners realize improved financial performance, patient experience, physician and staff alignment and patient safety and quality. Here are two proven results of our efforts… Children’s Healthcare of Atlanta Trace was used to overturn $2 million in denials and prevent an estimated $4 million in denials. Productivity improvements saved 107 staff hours

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January 20, 2016

Tagged: Proof, Revenue at Risk


Elizabeth Ogle
Elizabeth Ogle

A Quick Look at a Case Study

Critical to the health of any medical center is making sure information is sent to payers correctly the first time so as to avoid losing time and money. St. Francis Medical Center was fighting the battle of lost information alone and it showed in their high rate of denials. With the Trace system of tools

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January 6, 2016

Tagged: Case Studies, Testimonial


Elizabeth Ogle
Elizabeth Ogle