September 27, 2013

Article: Leverage Communication to Protect Your Revenue

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Hospitals invest countless hours in the financial and operational functions that support direct patient care. Administrative requirements from payers, government regulators and other stakeholders increase spending and drain limited hospital resources.

Information systems that capture and centralize communication can substantiate these efforts, while also streamlining business processes. Staff can use such systems to document any exchange – phone, fax, web or email – related to routine processes such as scheduling, eligibility, benefit and authorization.

In this article from Healthcare Finance News, Angela Greener, chief administrative officer at West Jefferson Medical Center, describes her organization’s use of technology to improve efficiency, reduce medical necessity denialsĀ and remove subjectivity from “he-said, she-said” scenarios across the organization.

Read the full article from Healthcare Finance News here.