August 25, 2014

Q&A from THR Webinar – New Ways to Improve the Patient Experience

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We have for you a sneak peek into process of one of the largest faith-based, nonprofit health care delivery system.

Earlier this year we got to hear from the Senior Directors of Patient Access at Texas Health Resources in a webinar entitled, “New Ways to Improve the Patient Experience: Because it Begins Before the Front Door,”

At the end of the webinar, the question and answer session was so extensive and provided such great insight into their well-formed process that we decided to compile it all and share it with you.

To read all about their patient intake process, how they shaved down registration time, where they record/store patient interactions and much more, click here… Q&A with Texas Health Resources.