Resources Category: Patient Experience

Product Details: Trace Brochure

View this brochure about Trace here. 

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Case Study: Sarasota Memorial Health Care System – Sarasota, FL

Sarasota Memorial Health Care System (SMHCS) sought to improve quality and performance among its teams to better serve its patients, families and physicians. SMHCS partnered with Vyne Medical (VYNE MEDICAL) to identify and prioritize best practices to meet these objectives. Best practices were implemented in phases and hardwired through supporting technology solutions. SMHCS sought to

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Case Study: Union Hospital – Terre Haute, IN

Union Hospital in Terre Haute, IN partnered with Vyne Medical to: Improve service levels to patients and physicians. Improve workflow by reducing duplication and rework between departments. Reduce preventable denials from insurance companies. Through this partnership, Union Hospital has realized significant improvements in patient experience, financial performance and physician & staff alignment. Click here to read

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News: Vyne Medical Announces Partnership with Archbold Medical Center

Georgia hospital system selects Vyne Medical to improve financial performance and patient experience. Knoxville, Tenn., January 21, 2015 Vyne Medical, today announced a partnership with Archbold Medical Center – a four hospital regional healthcare system that has served the people of South Georgia and North Florida for nearly 90 years. The system will join nearly 400

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Product Details: Trace Patient Transactions

Trace captures critical touch points across your organization and among key stakeholders to give you a complete picture of your patient’s journey– from the first encounter to the last. Trace offers tools to capture any interaction – phone, fax, web, even face-to-face – tie it to the patient record, and make it immediately accessible across

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Product Details: Trace Overview

View a 2-page overview of Trace. Trace Overview (PDF)

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Q&A from THR Webinar – New Ways to Improve the Patient Experience

We have for you a sneak peek into process of one of the largest faith-based, nonprofit health care delivery system. Earlier this year we got to hear from the Senior Directors of Patient Access at Texas Health Resources in a webinar entitled, “New Ways to Improve the Patient Experience: Because it Begins Before the Front

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Webinar: New Ways to Improve the Patient Experience, Because it Begins Before the Front Door

On Wednesday, August 6 2014 Patti Consolver and Scott Phillips shared front-end strategies used to improve patient experience at Texas Health Resources, one of the nation’s largest faith-based, nonprofit health care delivery systems. They reviewed strategic initiatives for revenue cycle leaders to further engage patients in their care experience – beginning before they enter the

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Video: Communicating Effectively – Strategies to Ensure the Quality of Communication with Patients

Michelle Fox, Director of Revenue Operations, and Joe Imbruglio, Manager of Patient Access, at Health First talk about how they ensure their patients receive clear and accurate communication. Learning Objectives Include: Review opportunities to impact patient experience in pre-service areas such as scheduling, registration, financial counseling and upfront collections. Consider methods to monitor and manage

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Event: Be sure to drop by our booth at ACMA – April 9-11 in Chicago

We’ll be hanging out in our kind of town as we exhibit at ACMA this year. Stop by and register to win an amazing prize!

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