Resources Media Type: Article

Case Study: Boca Raton Regional Hospital – Boca Raton, FL

With a patient population that is more than 65 percent Medicare, Boca Raton receives an enormous volume of audit and information requests requiring the hospital to submit additional documentation in support of Medicare claims. Boca Raton’s paper process for audit requests presented significant financial and operational challenges for the hospital, including: Hard costs of paper,

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Case Study: Sarasota Memorial Health Care System – Sarasota, FL

Sarasota Memorial Health Care System (SMHCS) sought to improve quality and performance among its teams to better serve its patients, families and physicians. SMHCS partnered with Vyne Medical (VYNE MEDICAL) to identify and prioritize best practices to meet these objectives. Best practices were implemented in phases and hardwired through supporting technology solutions. SMHCS sought to

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Case Study: Mercy Medical Center – Canton, OH

Mercy Medical partnered with Vyne Medical to conduct an assessment of departmental processes. Best practices were identified to address the following initiatives: Streamline workflow with paperless approach to physician order management. Improve patient and physician satisfaction by eliminating lost orders. Boost collaboration and efficiency with centralized access to needed records. Enhance financial performance with documentation of insurance authorization.

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Case Study: Union Hospital – Terre Haute, IN

Union Hospital in Terre Haute, IN partnered with Vyne Medical to: Improve service levels to patients and physicians. Improve workflow by reducing duplication and rework between departments. Reduce preventable denials from insurance companies. Through this partnership, Union Hospital has realized significant improvements in patient experience, financial performance and physician & staff alignment. Click here to read

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Article: How to Bridge Communication Gaps in Your Hospital

The challenges facing the healthcare industry today span everything from clinical to financial, but the bridge that connects it all is care coordination. In order to maintain great care coordination, West Jefferson Medical Center knows that clear communication is key. Darlene Gondrella is VP of Care Coordination at WJMC which is a 427-bed not-for-profit hospital

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Article: St. Francis Medical Center Chooses Trace

Critical to the health of any medical center is making sure information is sent to payers correctly the first time so as to avoid losing time and money. St. Francis Medical Center was fighting the battle of lost information alone and it showed in their high rate of denials. With the Trace system of tools

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Prioritize Records with New Urgent Features!

Be on the lookout for new features designed to help you prioritize urgent records in Trace. You will soon be able to mark a record in Tracker as urgent using a new flag feature included the next release. The flag has been added as an option in the Custom Field drop-down menu. Records marked urgent

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Memorial Hermann Uses Trace Integration to Export Records to Its Sovera Imaging System

Memorial Hermann Healthcare System’s Imaging and Correspondence Department processes nearly 10,000 records every month. Records come from various sources including insurance companies, financial institutions and patients and include items such as online EOBs and patient remits. All records must be sorted and moved over to Memorial Hermann’s imaging system, Sovera. Previously, the department received and

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7 Ways Your Hospital Could be Losing Revenue

You have to protect the revenue you’re bringing in the door right now, and make sure that what you do protects that revenue down the road. Insurance companies return claims an average of two times to get the information they require to process the claim. They know that if they continue to deny, they usually

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Article: How Recording & Evaluating Patient Communications Helps Providers Achieve Best Practice Standards

  The Healthcare Financial Management Association (HFMA) has established industry-wide best practices for patient financial communications. The goal of these standards is to “bring consistency, clarity and transparency” to patient discussions. Trace™ tools are used to record pre-service communication with patients, from the initial phone call to the check-in at time of service. These recordings,

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