Resources Media Type: Webinars

Q&A from THR Webinar – New Ways to Improve the Patient Experience

We have for you a sneak peek into process of one of the largest faith-based, nonprofit health care delivery system. Earlier this year we got to hear from the Senior Directors of Patient Access at Texas Health Resources in a webinar entitled, “New Ways to Improve the Patient Experience: Because it Begins Before the Front

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Webinar: New Ways to Improve the Patient Experience, Because it Begins Before the Front Door

On Wednesday, August 6 2014 Patti Consolver and Scott Phillips shared front-end strategies used to improve patient experience at Texas Health Resources, one of the nation’s largest faith-based, nonprofit health care delivery systems. They reviewed strategic initiatives for revenue cycle leaders to further engage patients in their care experience – beginning before they enter the

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Webinar: How to Use Trace Fax & Electronic Tools to Manage Your Workflow

On Wednesday, June 18 2014 we offered a complimentary 45-minute webinar titled: “How to Use Trace Fax & Electronic Tools to Manage Your Workflow” Click the link below to listen along as we discussed how to work more efficiently with new features built in to Trace fax and electronic tools. FaxCert® facilitates electronic faxing – eliminating the

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Webinar: Integrating Care Coordination in the Revenue Cycle

Tuesday, May 6, 2014 at 1:00 PM ET/10:00 AM PT we offered a complimentary 45-minute webinar titled: “Integrating Care Coordination in the Revenue Cycle” West Jefferson Medical Center VP of Care Coordination, Darlene Gondrella, discusses strategies to integrate care coordination in revenue cycle processes to improve reimbursement and quality of care. In an environment of lower

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Webinar: How to Use Trace Integration Services to Connect with Other Hospital Systems

On Wednesday, May 21st we offered a complimentary webinar titled:  “How to Use Trace Integration Services to Connect with Other Hospital Systems” Trace Integration tools make it easy to share patient health records – whether they are part of the EMR or outside it – while ensuring that protected health information remains secure. And the

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Webinar: How to Use Trace Voice & QA Tools to Improve the Patient Experience

“How to Use Trace Voice and QA Tools to Improve the Patient Experience” We will discuss strategies how to record and monitor your patient interactions to improve the overall patient experience. As someone who uses Trace Voice tools, you know the power a voice recording can have – power to support your staff, to overturn a denial, to

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Webinar: Patient Engagement Begins in the Revenue Cycle

Recorded Tuesday, March 4, 2014 1:00 pm (EST) Click here to watch as the CentraState Healthcare System thought leader, Gaye Werblin, reviews strategic initiatives for revenue cycle leaders to further engage patients in their care experience. Ensure meaningful upfront encounters with Patient Access – at each and every encounter. Hardwire measurable standards throughout the Patient Access

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