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More than 400 hospitals nationwide are using Trace to protect revenue, prove compliance and drive performance across their organizations.

Protect Revenue

Leverage communication to prevent and overturn denials, manage appeals and improve turnaround time on claims payments.

Videos

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Achieving ROI with Trace
Achieving ROI with Trace
Michelle Fox
Director of Patient Access
Health First, Inc. 		Overturning Denials
Overturning Denials
Lisa Hixson
Patient Access Manager
Sacred Heart Medical Center & Children's Hospital 		Overturning and Preventing Denials
Overturning and Preventing Denials
Darlene Gondrella
Director, Case Management
West Jefferson Medical Center
Decreased Denials
Decreased Denials
Rita Bowen
Director HIM/PO
Erlanger Health System 		Near Misses
Near Misses
Allison Thomason
CM Manager
WellStar 		Denial Prevention
Denial Prevention
Dawn Worcester
Supervisor PAS
WellStar

Quotes

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  • “Trace is a must-have because we use it to prevent denials. Before, it was always a he-said, she-said situation. Without Trace, we’d go back to having denials.”

    - Earlene Meyer, Admitting/Registration Manager, South Florida Baptist Hospital

  • “We use it consistently to overturn denials. We love it.”

    - Denise Isaacson, Manager, Insurance Verification, Appeals Management, Referral Services, Good Samaritan Hospital (OH)

  • "We have used Trace to overturn more than $2 million in denied claims and prevent an estimated $4 million in denials. As a result, our denials for eligibility and precertification issues are now at .03 percent."

    - Florence Davis, Director of Patient Access, Children’s Healthcare of Atlanta (GA)