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Overturning Denials
Lisa Hixson
Patient Access Manager
Sacred Heart Medical Center & Children's Hospital
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"We now have a record of every piece of communication – web, e-mail, phone and fax – in one central location. Tracking our correspondence, internally and with payers and physicians, has given us tremendous gains in quality, productivity and reimbursement."
- Michelle Fox, Director of Patient Access, Health First (FL)
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Consolidate
Trace consolidates all communication records through a searchable web application. An intuitive,
user-friendly interface provides easy search, sort, retrieval and delivery of records.
- Trace communication records are archived through a searchable web interface.
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Playback & forward voice records
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Retrieve & forward fax and document images
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Retrieve & forward electronic records
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